WaiterNow is owned and managed by Soft Evolution LLC, which retains all rights to the application.
Service Use:
WaiterNow is an application to facilitate food orders and transactions between users and partnered businesses. Users agree to use the application for lawful purposes and in accordance with these terms.
Payment Processing:
All payment transactions are processed securely through Stripe, a third-party payment processor. WaiterNow does not collect or store user credit card or banking information. Users agree to pay the service fee associated with their order.
Order Accuracy:
Users are responsible for verifying the accuracy of their order details before submission. Soft Evolution LLC is not responsible for errors in orders placed by users.
Order Pickup/Delivery:
Users will be notified via phone number/ email when their order is ready for pickup or delivery. Users are responsible for being available to receive their order at the specified time.
Dispute Resolution:
In the event of a payment dispute initiated by a user's bank, Stripe will notify Soft Evolution LLC. Soft Evolution LLC will provide Stripe with relevant transaction documentation, including receipts, transaction data, email, and phone number (if available), to attempt a counterdispute. If the counterdispute is unsuccessful, Soft Evolution LLC will request Stripe to reverse the transaction from the business's deposited funds, resulting in the business absorbing the disputed cost. Stripe charges an additional fee per dispute, which Soft Evolution LLC absorbs.
Intellectual Property:
All intellectual property rights in the WaiterNow application, including but not limited to copyrights, trademarks, and trade secrets, are owned by Soft Evolution LLC. Users are prohibited from reproducing, distributing, or modifying any content from the application without the express written permission of Soft Evolution LLC. Limitation of Liability: Soft Evolution LLC is not liable for any damages arising from the use of the application, except as required by law.
Privacy:
User information is collected and used in accordance with the WaiterNow Privacy Policy.
Changes to Terms:
Soft Evolution LLC reserves the right to modify these terms at any time. Continued use of the application constitutes acceptance of any changes.